In his 2024 letter to shareholders, Amazon CEO Andy Jassy highlighted the company’s robust financial performance and its commitment to customer-centric innovation. Amazon’s total revenue grew by 11% year-over-year, reaching $638B. Key segments such as North America, International, and AWS all showed significant growth. AWS, in particular, increased its revenue by 19% YoY, showcasing its pivotal role in Amazon’s strategy. The letter also emphasized Amazon’s focus on enhancing customer experiences through new technologies and services, including advancements in AI and machine learning. Jassy reiterated Amazon’s culture of questioning the status quo, encouraging employees to ask ‘why’ to drive innovation. This approach has led to numerous breakthroughs, from expanding delivery speeds to rural areas to developing cutting-edge AI services like Amazon SageMaker and Bedrock. The letter concludes with a reaffirmation of Amazon’s long-term vision and its dedication to prioritizing customer satisfaction above all else.
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