A spokesperson for Spectrum Cable stated that a ‘criminal act’ was responsible for cutting both the primary and backup network cables, leading to an outage affecting customers across Kansas City. The company is offering a reward of up to \$25,000 for information regarding this act of vandalism. Spectrum’s teams are working hard to repair the damage and restore service as soon as possible. They are also exploring rerouting solutions to speed up the restoration process. The exact location of the cuts has not been disclosed, nor has an estimated time for restoration been provided. This marks the second incident this week where a criminal act has disrupted services in Kansas City. Earlier, Google Fiber customers in the Northland experienced an outage due to suspected vandalism. Those with information can contact Spectrum’s tip line at 833-404-8477.
— new from KSHB 41 Kansas City
