Kansas City, Mo. — Spectrum customers in the Kansas City Metro area experienced significant service disruptions on May 17 due to two separate incidents of cut fiber lines. One incident involved vandalism targeting the primary network, while the other affected a third-party backup network. Spectrum is actively repairing the damages and has announced a reward of up to $25,000 for information leading to the arrest of those responsible. The company stated, “Our teams are working diligently to make necessary repairs and get customers back online as quickly as possible.” Additionally, engineers are exploring rerouting solutions to expedite service restoration. Anyone with information is encouraged to call the tip line at 833-404-TIPS. This investigation is ongoing. — new from FOX4KC.com